HomeAccessibility Statement 

Accessibility Statement 

CMA CGM undertakes to make its websites, intranet, extranet and software packages accessible [and its mobile applications and digital street furniture] in accordance with Article 47 of Law No. 2005-102 of 11 February 2005. 

To this end, it implements the following strategy and actions:  

- The CMA CGM multi-year accessibility plan 2025-2027 is available here: Group Multiyear Accessibility Plan 2025-2027  

- Actions carried out in 2025, audit of the CCIS application and creation of: audit report, coding tips, design guidelines to help the application teams remediate issues.  

This accessibility statement applies to : https://www.ccis-network.com/en/  

Compliance Status 

https://www.ccis-network.com/  is in partial compliance with the General Accessibility Improvement Framework (RGAA), version 4.1.2 due to the non-conformances listed in the audit report file.  

Test results

 

The compliance audit conducted by IBM Consulting reveals that:  

- 55.22% of the criteria of the RGAA version 4 are met  

 Non-compliant critera 

List of no-compliant criteria  

  1. Criteria 1.1: Is there a text alternative for every image that provides information? 
  2. Criteria 1.2: Is every decorative image correctly ignored by assistive technologies?  
  3. Criteria 1.3: For each information-bearing image with a text alternative, is this alternative relevant (excluding special cases)?  
  4. Criteria 3.1: In each web page, the information should not be given solely by colour. Was that rule respected?  
  5. Criteria 3.2: In each web page, is the contrast between the color of the text and the color of its background high enough (except in special cases)?  
  6. Criteria 3.3: In each web page, are the colors used in the interface components or graphic elements that carry information sufficiently contrasted (except in special cases)?  
  7. Criteria 5.1: Does every complex data table have a summary?  
  8. Criteria 5.7: For each data table, is the appropriate technique to associate each cell with its headers used (except in special cases)?  
  9. Criteria 6.1 : Is each link explicit (except in special cases)?  
  10. Criteria 7.1: Is every script compatible with assistive technologies, if necessary?  
  11. Criteria 7.3: Can each script be controlled from the keyboard or any other pointing device (except in special cases)?  
  12. Criteria 7.4: For each script that initiates a context switch, is the user warned or does he have control over it?  
  13. Criteria 7.5: On each web page, are status messages correctly rendered by assistive technologies?  
  14. Criteria 8.3: Is the default language present in every web page?  
  15. Criteria 9.1: Is the information on each web page structured by the appropriate use of headings?  
  16. Criteria 9.2: Is the structure of each web page consistent (excluding special cases)?  
  17. Criteria 9.3: Is every list on every web page properly structured?  
  18. Criteria 9.4: In each web page, is each quote correctly indicated?  
  19. Criteria 10.4: In each web page, does the text remain legible when the font size is increased by at least 200% (except in special cases)?  
  20. Criteria  10.7: In each web page, for each element receiving the focus, is the focus image visible?  
  21. Criteria 10.8: For every web page, is hidden content intended to be ignored by assistive technologies?  
  22. Criteria 10.11: For each web page, can the content be presented without loss of information or functionality and without resorting to either vertical scrolling for a window with a height of 256 px, or horizontal scrolling for a window with a width of 320 px (except in special cases)?  
  23. Criteria 10.12: In each web page, can the text spacing properties be redefined by the user without loss of content or functionality (except in special cases)?  

Criteria 11.1: Does each form field have a label?  

  1. Criteria 11.9: In each form, is the title of each button relevant (except in special cases)?  
  2. Criteria 11.11: In each form, is the input check accompanied, if necessary, by suggestions for correcting input errors?  
  3. Criteria 12.6: Can content grouping zones present on several web pages (header, main navigation, main content, footer, and search engine zones) be reached or avoided?  
  4. Criteria 12.7: Is every web page equipped with an escape or quick-access link to the main content area (excluding special cases)?  
  5. Criteria 12.8: Is the tab order consistent on every web page?  

Exemptions for disproportionate burden  

  • Not applicable  

 

Content not subject to the accessibility obligation  

  • Not applicable  

 Establishment of this accessibility statement 

This declaration was shared by IBM Consulting to CMA CGM on 22/07/2025.   

 

Technologies used to create ccis-network.com 

- HTML5  

- CSS  

- JavaScript  

  

Test environment  

Content restitution checks were performed based on the combination provided by the RGAA 4 baseline, with the following versions:  

- Chrome Browser : v136.0.7103.114   

- NVDA : v2024.4.2  

  

Tools to assess accessibility  

- Color Contrast Analyzer: v3.5.2​ 

- NVDA: v2024.4.2​ 

- Physical Keyboard​ 

- Equal Access Accessibility Checker Version: v4.0.4​ 

- Chrome Browser: v136.0.7103.114*​ 

 

Pages of the site that have been verified for compliance  

  1. PAGE1 : https://www.ccis-network.com/  
  2. PAGE2 : https://cloud.customer.cmacgm-group.com/ccis-network-v2  
  3. PAGE3 : https://www.ccis-network.com/en/digital-accessibility-statement-non-compliant 
  4. PAGE4 : https://www.ccis-network.com/en/legal-conditions  
  5. PAGE5 : https://www.ccis-network.com/en/about-us  
  6. PAGE6 : https://www.ccis-network.com/en/inland-transport  
  7. PAGE7 : https://www.ccis-network.com/en/container-services  
  8. PAGE8 : https://www.ccis-network.com/en/container-services/empty-container-services  
  9. PAGE9 : https://www.ccis-network.com/container-sales  
  10. PAGE10 : https://www.ccis-network.com/en/container-sales/standard-dry-container 
  11. PAGE11 : https://www.ccis-network.com/en/qsse-policy  
  12. PAGE12 : https://www.ccis-network.com/en/network  
  13. PAGE13 : https://www.ccis-network.com/en/network/australia  
  14. PAGE14 : https://www.ccis-network.com/en/news   

Feedback and contact 

If you are unable to access any content or service, you can contact ho.digaccess@cma-cgm.com to be directed to an accessible alternative or to obtain the content in another form.  

Recourse 

Under French law, this procedure is to be used in the following case :  

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.  

- Write a message to the Defender of Rights [https://formulaire.defenseurdesdroits.fr/]  

- Contact the delegate of the Defender of Rights in your region [https://www.defenseurdesdroits.fr/saisir/delegues]  

- Send a letter by post (free, do not put a stamp)  

Defender of Rights 

Free response 71120 

75342 Paris CEDEX 07